I recently purchased the Eagle Trend Trader (ETT) and added the installation service provided by Ben. I am absolutely pleased with the installation. Primarily because I have peace of mind knowing it was properly installed and operating at max capacity. Secondarily, because he was so patient answering all my questions and he took the time to provide valuable tips during the installation. In the final analysis when I make a purchase and have had time to reflect back if I feel it was a good decision and I would do it again then I know it was a good decision. Upon reflection If I had it to do again I would still choose to have Ben install the product. Finally, he has answered all my emails regarding questions that arose once I began using ETT. I’m satisfied with ETT and the installation service.