Please allow a 24 hour turn-around time for NinjaTrader support of IW indicators and trading systems.
We take your concerns and IW NinjaTrader support issues very seriously.
Here are some free and fee-based options available to you:
Free Support Options
- Our Frequently Asked Questions (FAQ) page is here. If you still have a support or customer service issue, please send your inquiry to Support@IndicatorWarehouse.com.
Fee-based Support Options
- Premier Implementation Service
- Installation of NinjaTrader trading platform (if necessary)
- Setup and configure system indicators, templates, and workspaces
- Activation of Machine ID, simulated or live trading account
- Connection to real-time data feed
- Indicator Installation and Setup Service
- Install custom indicator(s) into NinjaTrader
- Activate Machine ID in license database
- Machine ID Replacement Service
- Deactivate and archive old Machine ID
- Update new Machine ID in licensing system
REMINDER: Please allow a 24 hour turn-around time for responses to inquiries.