It is the software (Indicators and Strategy) and the “team” at Indicator Warehouse I would highly recommend to both new and seasoned traders. My initial very positive impressions of Indicator Warehouse have not changed in any way since I first installed their software over 14 months ago. Since the installation of their software, I have not been any further interested in “other systems” or so called winning strategies. After a 12 years search, for the right system I have now found it, DTS and the IW team.
DTS is a very solid piece of software code. It produces reliable charts, it never show evidence of any “glitches” and once the various High Probability Entry Areas are internalized, DTS provides me regular and reliable signals that have produced a truly exceptional year of positive trading results. I could not be happier with DTS’s performance. The platform is very stable and from my perspective, although an upgraded suite called “Raptor” was offered late last year, I have stuck with DTS’s Falcon as my primary signal generator.
As to the team at Indicator Warehouse, Erich Senft is the consummate business professional. He fully understands his business, he keeps me up-to-date with plans and future releases but he does not bombard me with hype and general advertising materials. He answers E-mail’s very promptly and he is willing to listen to his customers. I had a recent personal email from Erich that truly showed me how much he knows about his individual customers. Erich is a joy to deal with.
Erich Senft is a superb educator, both from an technical and an experiential standpoint. Erich’s understanding of markets and the benefits of the IW suite of software is all encompassing. He has the ability to be able to explain concepts, suggestions and ideas in a clear and concise manner, he has a number of critical and important concepts that he believes he may “soapbox” a little too often, but I appreciate his concern as an educator in ensuring his message is put across.
Ben Letto (software support) rounds out the team at IW whom I deal with on a frequent basis. Ben seems to provide solutions to minor technical issues effortlessly and accurately. Again he is a stickler for prompt customer support and I thank him for his ability to make DTS seem simple.
Day trading is such a solo and lonely existence. In the past, with the implementation of other systems and software, I have felt isolated and alone. With IW this has not been the case. Whilst not invading my world and being dogmatic, they have provided appropriate support of the highest quality when I asked for it or needed it, they provide almost daily access to question and answer sessions through their trading rooms and telephone, Skype and E-mail provide the remainder of the excellent service they offer. Trite as it may be, I feel I have a trading family at the end of the line and what they provide me is accurate, timely, understandable and generally successful. And whilst I may be on the other side of the world to IW, it seems like they are just next door.
I am pleased I found IW. Thank you all for the great support you offer DTS users and I appreciate the companionship and the trader support that you offer this trader. I would be happy to offer further comments.